Frequently asked questions

Every rental includes a 2-week rental period. Need more time? Add extra weeks for a flat $40/week, regardless of which package you booked.

It depends on how much you're moving. Our College Package (10 bins), Starter Package (20 bins), Standard Package (40 bins), Large Package (60 bins) cover everything from a dorm room to a large home. Not sure? You can always add extra bins for $4 each.

We serve all of Allegheny County. We'll also deliver up to 10 miles outside the county for a flat $20 extended-service fee.

Yes. We deliver to your building's designated drop-off area — loading dock, package room, or front desk. We're not able to carry bins to individual unit doors or use elevators, so let us know where to leave them when you book.

A missing or damaged bin is $10, a lost or damaged lid is $10, and a replacement dolly is $25. These are only charged if something doesn't come back with the rest of your order.

Yes — reschedule your delivery or pickup for $25. Cancellations made less than 48 hours before your scheduled delivery are subject to a $25 cancellation fee.

We securely save a card on file when you book. It's charged for your order total right away, and kept on file to cover any extensions, extra bins, or fees you add later — you'll always be notified before an additional charge.

Nope. Just make sure they're empty and left where they were delivered. No folding, no flattening, no trip to the dumpster.

Yes! We have a partner program with referral pricing for realtors, property managers, and leasing consultants. Visit our Realtor & Property Partners page to get started.